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Trust and safety

Trust you can read.

No app can promise how a job will go. We tell you exactly what was checked and when, keep reviews tied to real hires, hold your money until the work is done, and give everyone a private way to speak up.

Verification

Every badge, explained.

A badge shows what was checked and when. Anything not yet checked says Pending, and licenses that are self-reported say so.

  • PhoneChecked by GigHuntrWhen: At sign upA one-time code confirms a real, reachable number. Leads from verified phones are marked.
  • State licenseChecked by State license lookupWhen: Shown as Pending until checkedPros enter their license number and state. It reads Verified only after it is checked; until then it says so.
  • InsuranceChecked by GigHuntr reviewWhen: Until the policy expiresPros upload proof of insurance. We check the business name and the expiry date before the badge shows.
  • Background checkChecked by A consumer reporting agencyWhen: Dated, renews yearlyOptional, run with the pro's written consent. You see that it cleared and when, never the report.
  • ReviewsChecked by Verified hiresWhen: After a paid jobOnly a customer who booked and paid in the app can rate the pro. Ratings from other sites are labelled as reported there.
How it works

The rules, in plain words.

  • Reviews from real hires only

    • Only a customer who booked and paid in the app can rate that pro, once per job.
    • Ratings are adjusted for volume, so three perfect reviews cannot outrank three hundred at 4.8.
    • Ratings imported from other sites are labelled as reported there, and never mixed into ours.
    • Pros can reply once, in public. Reviews are removed only for breaking policy, never for a fee.

  • Payment protection

    • When you book, you pay GigHuntr and we hold it. The pro is paid after you confirm the work.
    • If you do not respond, payment releases 72 hours after the pro marks the job done.
    • Price changes need your approval in the app, with the reason shown.
    • Report a problem before release and a person reviews it. If the pro cancels, you get a full refund.

  • Your address is need to know

    • Pros quoting your request see your first name, neighborhood and request details.
    • Only the pro you hire gets your exact address, with directions, for that job only.
    • Assistant and connector tools follow the same rule: no address unless you hired that pro.
    • Competing pros never see each other's quote prices.

  • Reports go to people

    • Report and block on every profile, message and lead.
    • Reasons include scams, asking to pay outside the app, harassment, fake profiles or reviews, and no-shows.
    • Blocking a pro hides them from you and stops their quotes and messages. Blocking a customer stops their leads.
    • Reports are private. The person is not told who reported them.

  • Ranking you can't buy

    • Matches rank on verified ratings, reply speed, distance and track record.
    • Top Pro needs an adjusted rating of 4.75 or better across at least 40 hires. It is never sold.
    • Every request closes at 5 quotes, so pros compete on quality, not volume.

  • If something goes wrong

    • Report a pro or customer

      From any profile, message or lead in the app.

    • A problem with a booking

      Report it before payment releases. A person reviews it.

      Email us

    • Danger or a crime

      Call 911 first, then tell us so we can act on the account.

      Call 911

Safety questions or a report outside the app: safety@gighuntrapp.com. Never pay a pro outside the app for work you booked here: it removes your payment protection.

Early access

Be first in your city.

GigHuntr launches across the US, starting with California. Join the waitlist and we will email you when you can download it.

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We email you when GigHuntr is ready. No spam, no trackers.

Coming soonApp Store

iPhone first.
iOS 17 and later.